What information we collect

When you submit a request, you may provide contact details (such as your name, email, and phone), travel preferences (such as date and group size), and any helpful notes (like luggage or accessibility requirements).

How we use it

We use your information to respond to your request, coordinate the service details, and communicate confirmation or practical guidance needed for your arrival.

Your choices

You can opt in to receive email updates related to your request. If you prefer not to receive notifications, you can contact support through our help page.

Sharing with service partners

To complete a request, we may share necessary information with the people providing the transfer service. We share only what’s needed to arrange and confirm your service.

Data retention

We keep request information for as long as it’s reasonably needed to handle the service, respond to your questions, and meet legal obligations.

Contact

If you have questions about your information, visit our support page and include “Privacy” in your message.